Vinted Users Share Anger About Size Modifications
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category versus the original listing because of the remapping.
The company said the updated approach better aligns with similar services.
The platform has recommended to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Updates
Earlier, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
A different user, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change to its shipping options due to shopper criticism.
